The Age and Sydney Morning Herald (August 2, 2025) featured Amy Jacobson, emotional intelligence and human behaviour specialist, on the damaging impact of “fake positivity” in workplaces. Amy explains that while positivity can be contagious, forcing a false “everything is great” attitude erodes trust, authenticity, and culture. She highlights that genuine emotional awareness — owning reality, facing emotions, and fostering honest communication — is essential for building truly resilient and emotionally intelligent organisations
