We tend to avoid tough conversations at all costs. But by examining the feelings that they bring up, we can...

A study by Bravely found that 70% of employees are avoiding difficult conversations. This is hardly surprising as the thought of entering...

Difficult conversations are not something that any human being really enjoys. I would be concerned if I met someone who...

A study by Bravely found that 70% of employees are avoiding difficult conversations. This is hardly surprising as the thought of entering...

n her book, The Emotional Intelligence Advantage, Amy Jacobson explores emotional intelligence (EI) and says that the five key concepts...

Amy Jacobson wants you to pause. Not permanently, but long enough to understand the emotional forces driving your behaviour as...

The five key concepts of emotional intelligence (EI) are not stand-alone. They are an ever-moving fluent process, from step 1 through...

In a couple of years we’ll be tracking back to face-to-face workplaces, simply so we can be certain we’re dealing...

It’s an ongoing challenge for many working adults, leaving work at work to be totally present at home. One professional...

Launching and implementing a new change successfully requires details and plans — and while we are heavily focused on the...

Change is a bit like having a baby. The lead-up can be huge. It’s like riding an emotional rollercoaster. We...

We are who we are because we believe that it’s the best way to be. We’ve formed our opinions, our...