Having a tough conversation at work? Emotional intelligence expert Amy Jacobson says the key isn’t overpreparing — it’s staying curious and open to understanding the situation from both sides.
In this interview, Amy shares insights from her new book The Emotional Intelligence Advantage, where she explores how to navigate conflict and change with EQ. Her message is simple but powerful: own it, take action, and apply emotional intelligence in real-world challenges.
👉 Watch the full book chat and discover how to approach difficult conversations with confidence.
